Terms & Conditions

3. Website Use

• •The content on this website is for general information only.
• •We aim to keep information accurate but make no guarantees about completeness or reliability.
• •You must not misuse the website or attempt unauthorised access.

4. Quotes and Estimates

• •Any quote provided is based on the information available at the time.
• •Quotes may change if additional work or issues are identified.
• •Written quotes are valid for 30 days unless stated otherwise.

5. Services and Workmanship

• •All work is carried out with reasonable care and skill.
• •Materials used will meet industry standards or customer specifications.
• •Start dates may change due to weather, supplier delays, or unforeseen circumstances.

6. Customer Responsibilities

Customers must ensure that:

• •Access to the property is available as agreed
• •Any required permissions (e.g., planning, landlord approval) are obtained
• •The working area is safe and clear of obstacles
• •Pets, children, and valuables are kept away from the work zone

7. Payments

• •Payment terms will be outlined in your quote or invoice.
• •Deposits may be required for materials or large projects.
• •Full payment is due upon completion unless otherwise agreed.
• •Late payments may incur charges in line with the Late Payment of Commercial Debts Act.

8. Cancellations

• •You may cancel agreed work, but charges may apply for materials already purchased or work already started.
• •We reserve the right to cancel or reschedule work due to safety issues, access restrictions, or unforeseen events.

9. Liability

We are not liable for:

• •Pre-existing issues at your property
• •Damage caused by improper use of completed work
• •Delays caused by suppliers, weather, or factors outside our control

Our total liability is limited to the value of the work carried out unless required otherwise by UK law.

10. Guarantees

• •Workmanship guarantees vary depending on the type of work.
• •Material guarantees are subject to the manufacturer's terms.
• •Guarantees do not cover wear and tear, misuse, or damage caused by third parties.

11. Third-Party Contractors

If we use subcontractors:

• •They are vetted and qualified
• •They may receive necessary customer information (only what is needed to complete the job)
• •We remain responsible for managing and delivering the work